Setting up the AI chatbot 🧭

1. 📊 Registering your data

1.1 🌐 Scan a website

You can register data by pulling the information from your website automatically.

Enter the website address.
Choose whether to scan the sub-pages as well.
Remove any pages you do not need from the scanned list, then start the scan.

1.2 📁 Upload a file

You can extract data from a text file or a PDF.

Depending on how a PDF is put together, the text may not extract cleanly. Always check the result on the ‘Data’ page afterwards.

1.3 ✏️ Type it in directly

You can register data by typing it in yourself.

Add to the data extracted from a website or a file, or
Write it from scratch

2. 🔍 Checking the data

Go through the registered data and check the following.

Does it contain a subject?
Is the sentence structure correct?
Does each item carry a complete meaning on its own?

Edit or delete anything unnecessary or incomplete.

3. 🤖 Deploying the AI chatbot

3.0 Connecting to Instagram DM

Connecting to Instagram is required in order to use the AI chatbot.

If you have not connected yet, logging in to Kittychat takes you straight to the ‘Connect’ page. Connect there, and the AI chatbot is placed in your DMs right away.

3.1 💻 Placing it on your website

Insert the code into your website’s head tag, or add it through Google Tag Manager.

3.2 📱 QR code

Enter the QR code link in a web browser, and you can generate a QR code that opens the AI chatbot.

4. ✉️ Auto-send or AI draft

Auto-send mode: The AI sends its answer immediately.
AI draft mode: The AI does not send anything — it only writes a draft.

Draft mode suits work where you need to be in the conversation yourself, such as customer support or sales. For simple enquiries, a draft helps you answer quickly.

5. 💬 FAQ inside the DM

When a visitor opens your DM screen, you can show up to 4 frequently asked questions.

Tap a question and the AI provides the answer to it. For how these are displayed, see Inbox starters.